Imagine a suite of easy-to-learn and easy-to-use business solutions tailored to your market, designed for your business size and dedicated to growing your business through happy customers. Microsoft Dynamics offers a full range of software focused on delivering business insights that matter to both you and your customers. Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence and campaign management in the cloud, on-premises or with a hybrid combination.
CRM for Sales
As CRM allows your salesforce to view every interaction with your customers, be it a phone call, email or meeting, it empowers them to create more personal experiences, builds your brand’s image and creates better customer experiences. At EMIT we work with you to create a customer-centric model that allow you to easily set business goals, and which gives you the tools you need to achieve.
Through our partnership with Microsoft we can create a far-reaching and feature-rich solution using the highly powerful Microsoft Dynamics platform.
CRM gives you the power to control and monitor your relationships with individual clients in order to identify every potential opportunity. You have access to a clear record of every interaction, whether it be phone calls, emails or even meetings, which helps you identify how these interactions fit within your growth strategy in developing your customer account book.
Today’s digital world is progressively changing the way that clients interact with professional services firms. Client expectations are shaped by day-to-day consumer experiences, in which immediate responses and on-demand self-service access to information are the norm.
Now more than ever, building trusted relationships and maintaining a solid reputation depend on delivery of outstanding and increasingly distinctive experiences—not just for a single project or at executive levels, but consistently across all client interactions with the firm.
You can find a couple of different definitions for xRM. One is that the “x” stands for extended, as in extended relationship management.“x” means “anything” relationship management, so no matter if it’s patient relationship management, employee relationship management or any other interaction you can think of here at EMIT our expert CRM consultants and developers will create a bespoke solution to meet your goals easily