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Customer Insights

Dynamics 365 for

Customer Insights

Valuable Insights

Infuse big data with customer analytics to understand your customers’ needs and identify opportunities that better target marketing resources.

 

Collaborate

Get everyone in your organization on the same page by using a single, easy-to-reference dashboard that’s configured for marketing, sales, and service teams.

 

Productivity

Get everyone in your organization on the same page by using a single, easy-to-reference dashboard that’s configured for marketing, sales, and service teams.

 

Better Engagement

Analyze your customer’s demographics, purchase history, and interactions to deliver and fine-tune relevant offers and content using customer intelligence and built-in predictive analytics.

 

Work Visually

Analyze your customer’s demographics, purchase history, and interactions to deliver and fine-tune relevant offers and content using customer intelligence and built-in predictive analytics.

Find Opportunities

Identify hidden opportunities to efficiently target your marketing resources by customer needs, interests, and demographics.