At EMIT we understand that technology interacts with your business activities every hour of your working day. To complement our market-leading IT Consulting and IT Outsourcing services, we have integrated a full IT Support service to ensure that our clients have access to highly skilled IT consultants to assist with their day to day IT requirements. The EMIT Solutions IT Helpdesk is manned by our expert technical team that has access to a wide range of innovative technologies to ensure that our clients are supported as efficiently and effectively as possible.
More Than a “Break Fix” Solution
EMIT has been providing IT support and managed services to the Irish market for over 10 years. We have built a reputation for successfully delivering first class support to a variety of industries on a continual basis. Our support services are divided into three key tiers and are designed to meet all of your IT needs.
We recognise that you have invested a significant amount of time, effort and money in a platform for your staff to work on. There are many reasons why you should invest in IT support and managed services with EMIT.
We can be your trusted IT advisor. We do this for a living. At EMIT, we can provide you with:
Access to technical expertise. You will have access to our technical know-how and to the people who best know your systems, staff and underlying technology.
Priority response. You will receive priority response depending on your contract type, reducing the time to resolution of issues.
Guaranteed response times. In addition to receiving priority, you will have peace of mind in knowing that your issues will be responded to within agreed timeframes.
Convenience. With inclusive or purchased support hours, you can avoid the administrative overhead and delays that might otherwise occur in relation to authorisation and payment for individual service calls.
Safeguarding your investment. Ongoing support and maintenance helps to prolong and protect the value of your investment.
At EMIT “Good Enough” just isn’t good enough for us, we make sure you are getting the most out of your IT systems to achieve your business goals consistently faster, cheaper and dependably
Our in-house team has years of experience in the IT support field and with our dedicated help desk you can insure we are just a phone call away should you need us
Save you time & expense
IT failures can be a real headache but they also stop your business in its tracks while you try to resolve the problem, this is where we come in, we will respond and resolve your IT related problems so you can get back to what you do best